Data Deletion Instructions

Last updated: October 5, 2026

This page explains how to delete data that Project X Pro holds about you, including data obtained from connected third-party accounts such as Facebook and Instagram. There are three routes, depending on how much you want removed.

Disconnect a single integration

To remove the data associated with one connected account only, open Project X Pro, go to your integration settings, and disconnect that account. This immediately deletes the stored OAuth token and any cached identifiers for that connection, and Project X Pro can no longer act on that account. Your other data is unaffected. For Facebook and Instagram you can also revoke our access from Facebook Settings, under Apps and Websites.

Request deletion of Meta data specifically

To request deletion of all data we obtained from Facebook or Instagram, email support@plecco.net from the email address on your Project X Pro account with the subject "Meta data deletion request". We will delete the stored OAuth tokens, any cached Page or Instagram account identifiers, and any publishing records that contain Meta-derived identifiers.

Delete your account and all associated data

To delete your Project X Pro account and all data associated with it, email support@plecco.net from the email address on your account with the subject "Account deletion request". This removes your account, your leads, proposals, campaigns, content calendar entries, uploaded files, and all connected-account tokens.

Timeframe

We acknowledge every deletion request within 5 business days and complete deletion within 30 days of the request. We confirm by email to the address the request came from when deletion is complete.

What we must retain

Where law requires it, we retain a limited set of records after deletion — principally billing and payment records needed for tax and accounting purposes, held by our payment processor. These records do not include any data obtained from Facebook or Instagram.

Contact

Questions about deletion can be sent to support@plecco.net.